Our Mission

To be our customers’ first choice for air conditioning, heating and refrigeration solutions everywhere around the world.

Making the World a Better Place To Live, Work and Play

From the time our founder invented the basics of modern air conditioning in 1902, Carrier has been the world leader in air conditioning, heating and refrigeration systems. A wholly-owned subsidiary of United Technologies Corporation, Carrier is built upon a legacy of innovation and commitment. Through our market-leading products and solutions, we are constantly striving to help people live more comfortable, healthy and productive lives.

Ensuring Comfort and Peace of Mind, Everywhere Around the World

Across the globe and in virtually every facet of daily life, Carrier is there. We create comfortable environments, regardless of the climate. We safeguard the global food supply by preserving the quality and freshness of food and beverages. We ensure health and well-being by enabling the proper transport and delivery of vital medical supplies under exacting conditions. We provide solutions that maintain exceptional indoor air quality — controlling humidity, allergens and harmful pollutants. At every touch point with consumers and in every commercial undertaking we pursue, we are committed to delivering exceptional products and services that meet our customers’ diverse needs.

As a global citizen, we also recognize the vital importance of maintaining a responsible balance between the comfort we create today and the world we live in tomorrow. Carrier is an industry leader in energy efficiency, dedicated to creating environmentally sound products and solutions that fulfill our customers’ demands while preserving our precious natural resources.

Leading the Global Market

Headquartered in Farmington, Connecticut, USA, with approximately 45,000 employees in 172 countries, Carrier combines its global HVAC and refrigeration expertise with the responsiveness of its local operations to lead nearly every geographic market, on every continent. Our continued success is a testament to our staunch commitment to providing the highest level of quality and service to our customers around the world.

Sharing Our Legacy of Success and Innovation

Our web site serves as your link to the world of Carrier. We invite you to view our showcase of successful installations, gain a glimpse into the revolutionary vision behind the development of modern air conditioning, and learn about Carrier’s dedication to balancing the promise of innovation with the critical need to preserve our environment for generations to come.

You can also explore exciting career opportunities at Carrier and read our latest news releases.

Our Values

Performance

Our performance is a vital reflection of who we are and a testament to our ability to deliver on promises to our customers. We are committed to achieving world-class performance, and strive for continuous growth and improvement to reinforce our leadership position.

Innovation

We are a company of ideas, committed to applying cutting-edge research and development techniques to create solutions that improve environments and enhance human comfort. Our founder inspires us to always reach for the next innovative, powerful and marketable idea.

Employee Development

Our employees are our most valuable asset. We believe in building a culture of inspiration and mutual respect – where personal and professional development is encouraged, and diversity is celebrated.

Customer Care

Providing optimal service to our customers is a top priority. In every vertical market we serve, across every continent on the globe, we aim to achieve 100% satisfaction, building a strong, loyal and ever-expanding customer base.

Business Practices

Our business is driven by a fundamental sense of global citizenship and responsibility. We maintain the highest ethical and environmental standards, and actively support the communities in which we do business.

Quality

We believe in the relentless pursuit of quality in everything we do. We are committed to creating innovative products with the durability and efficacy to exceed our customers’ expectations.

Carrier Fact Sheet

Carrier Corporation (www.carrier.com) is a leader in providing heating, ventilation, air-conditioning and refrigeration (HVACR) systems, controls, services and sustainable building solutions for residential, commercial, industrial, food service and transportation applications. It is a subsidiary of United Technologies Corporation (NYSE:UTX).

Mission

To be our customers’ first choice for air-conditioning, heating and refrigeration solutions everywhere around the world.

Purpose

We make the world a better place to live by creating a comfortable, productive and healthy environment, regardless of climate, and by ensuring the global food supply is transported and preserved for safe consumption.

Revenues

$14.9 billion in 2008

Current Employment

Approximately 41,000

Historical Milestones

1902 – Willis Carrier invents the world’s first mechanical air conditioner.

1906 – U.S. patent issued for “Apparatus for Treating Air”

1915 – Carrier Engineering Corp. is founded in New York.

1922 – Carrier develops a new coolant and a centrifugal refrigerating machine that enables the cooling of public spaces, changing the face of urban architecture.

1939 – Carrier invents a system for air conditioning skyscrapers.

1965 – Carrier installs ground-based environmental control systems for the Apollo-Saturn V moon program.

1979 – UTC acquires Carrier, the world’s largest manufacturer of air conditioning and refrigeration equipment.

1986 – Carrier establishes first of several joint ventures in China.

1996 – Carrier introduces its first product line of high efficiency residential air conditioners and heat pumps using the environmentally sound, non-ozone-depleting Puron® refrigerant.

1999 – Carrier enters into a global joint venture with Toshiba Corp. of Japan, a leader in residential and light commercial air conditioning ventilation equipment and compressors.

2004 – Carrier acquires Linde AG’s commercial refrigeration business.

2008 – Carrier establishes a joint venture with Midea to produce residential and light commercial duct-free split air-conditioning systems exclusively for Carrier for the global market.

Operations

Carrier distributes to, and services its customers via a worldwide network of owned and independent distributors and dealers in more than 170 countries on six continents.

Landmark Installations

• The Sistine Chapel in Rome
• Singapore Expo, Asia's largest exhibition center
• The Great Hall of the People in Beijing
• George Washington’s Mount Vernon Estate and Gardens in Mount Vernon, Virginia
• Galleria degli Uffizi in Florence, Italy

Recent Wins

• Delhi International Airport
• Carrefour
• Holland AmericaCruise Line
• Shanghai World Financial Center
• Tour Granite office tower (Paris)
• 2008 Beijing Games – 69% of HVAC contracts awarded including the Water Cube and Bird’s Nest
• Mayo Clinic (U.S.)
• Industrial Culture Building (Korea)

Awards

Recent Innovations

Sustainability

From 2000 to 2008, Carrier reduced its air emissions by 56 percent and water usage by 39 percent. Since 2006, the company lowered its greenhouse gas emissions by 18 percent. In 2008, Carrier’s Montluel, France, facility became the first industrial site in the country to use 100 percent green electricity from renewable sources.

Parent Company

United Technologies Corporation (www.utc.com) provides high technology products and services to the building systems and aerospace industries worldwide through its industry-leading businesses: Carrier, Hamilton Sundstrand, Otis, Pratt & Whitney, Sikorsky, UTC Fire & Security and UTC Power. It is the 39th largest U.S. corporation (2008 list, Fortune) and the 59th largest publicly held manufacturer in the world (2008 list, Industry Week).

Corporate Headquarters

Carrier Corporation
One Carrier Place
Farmington, CT 06032
U.S.A.